Rent a Toyota Customer Services Group
The Fleet Customer Services Group is a centralized group committed to handling all inquiries, production and distribution issues for Commercial and Daily Rental Fleet Accounts. Detailed contact information and hours of operation are as follows:
Hours of operations: Monday - Friday 7:00 AM to 4:00 PM (CST)
Please use the following links to Submit a Case or to View/Track your open Cases or use the "Customer Support" menu above.
By telephone: 1-800-732-2798.
Regional Rent a Toyota Managers
| Manager Name | Region/State Served | Phone |
| Phillip Jaramillo | Los Angeles Region | (949) 727-2760 |
| Sandra Pacheco | San Francisco Region | (925) 275-3323 |
| Jessica Flores | Portland Region | (503) 998-4782 |
| Justin Jones | Denver Region | (602) 738-4804 |
| Brian Petrusch | Chicago Region | (630) 248-6904 |
| Thomas Tapp | Cincinnati Region | (513) 745-7520 |
| John Smiros | Kansas City Region | (816) 804-0882 |
| Chris Crumby | New York Region | (973) 986-4815 |
| Jennifer Meterko | CAT Region | (410) 787-8136 |
| Jim Esposito | Boston Region | (508) 261-2566 |
| Michael Dean | SET Region | (954) 429-2568 |
| Christina Gerrish | SET Region | (954) 292-5852 |
| Kim Janowski | GST Region | (713) 447-9217 |
Rental Software Providers
| Provider Name | Phone | |
| TSD | support@tsdweb.com | (978) 296-6187 |
| Logitrac | helpdesk@logitrac.com | (888) 598-0887 |
| Dealerware | support@dealerware.com | (855) 777-4785 |
Billing/Payoff Questions
| Name | Phone | |
| Toyota Financial Services | trac_lccs_payoffs@toyota.com | (469) 486-5500 |
Rent a Toyota Team
| Name | Title | Phone |
| Greg Shono | Operations Analyst | (469) 292-4274 |
| Jonathan Burns | Program Analyst | (469) 292-3241 |